How can you book an Airport Transfer on WegoPro?
WegoPro has officially launched its Airport Transfer feature to make business travel smoother than ever. Currently, it is available within all Wego entities on WegoPro for testing and improvements before its full release to customers. It enables travelers to book reliable transportation between the airport and their chosen destination, whether a hotel, office or another location. Transfers can be booked as either one-way or round-trip options.
Booking an airport transfer is simple and can be done alongside flight or hotel reservations:
- Sign in to WegoPro via the homepage or your company’s unique URL.
- Book a flight or hotel (only one can be booked at a time).
- Select “Airport Transfer” in the checkout process under the “Select Add-ons” section. You can simply deselect the option if you wish to remove airport transfer and continue with your booking by clicking Continue to Pay.
- Review and modify the pre-selected details, including car type, pick-up/drop-off locations, and pick-up time.
- Check the “Price Details” section to review the total cost, including the airport transfer.
- Choose a payment method (company charge or personal credit card), enter your details, and click Confirm and Pay.
Once confirmed, the airport transfer is added to your final booking to ensure a hassle-free travel experience.
Administrators can book airport transfers for employees during flight or hotel reservations. The process remains the same—just ensure all transfer details are accurate.
What happens after booking?
- You will receive a confirmation email with transfer details, including schedule, pick-up and drop-off locations, car and driver information.
- Booking statuses will be updated on the booking details page:
- Pending: The request is being processed.
- Confirmed: Your transfer is set, with car and driver details shared a few days before your journey and available on your booking page 24 hours prior, along with an itinerary email.
- Failed: The transfer couldn’t be processed; no charges applied.
- Cancelled: The booking was canceled, with refunds processed as per policy.
Can you modify or cancel your transfer?
Yes, but with certain conditions:
- Modifications (pick-up/drop-off locations and times) are allowed up to 24 hours before pickup, depending on availability.
- No changes are allowed within one hour of pickup.
- Extra charges may apply for modifications requiring additional distance or services.
- Cancellations more than 24 hours before pickup are free, but no refunds are provided for cancellations within 24 hours.
How to contact support?
For any modifications or assistance, contact support via the WegoPro portal or email [email protected]. WegoPro encourages users to explore the feature and provide feedback to enhance the experience.
