Most Biman Bangladesh Gulf routes have resumed, but Kuwait, Sharjah and Dammam remain suspended — and a 3 June attack on Kuwait’s airport has closed it again.
Here’s what’s flying, plus your refund and rebooking options.
How to Check If Your Biman Bangladesh Flight Is Cancelled
Before anything else, confirm whether your specific flight is affected. Biman’s cancellations have not hit all Middle East routes equally, and schedules are still changing.
Check Biman’s Official Channels
Biman Bangladesh Airlines maintains a dedicated travel disruptions page on its website with the latest updates on cancelled and rescheduled flights. This is the most reliable starting point.
- Website: Biman’s travel disruptions page
- Hotline: +8801990997997 (24/7)
- Call centre: 13636 (international: +88 096109-13636)
Use a Flight Tracker
For real-time status, check Biman Bangladesh flight status on Wego, or monitor departures from Hazrat Shahjalal International Airport (DAC) in Dhaka.
- Flight tracker: Wego flight status
- Airport: Hazrat Shahjalal International Airport (DAC)
If you booked through a travel agent, contact them directly as well. They often receive schedule-change notifications before the airline’s public channels update.
Which Biman Routes Are Affected?
Following the late-February airspace closures, Biman suspended six Gulf routes. Most have since resumed after the April ceasefire. As of early June 2026, three remain off the schedule.
Routes Still Suspended
- Kuwait City (KWI) — suspended; Kuwait’s main airport was hit in a 3 June attack and briefly closed again
- Sharjah (SHJ) — suspended, no resumption date announced
- Dammam (DMM) — suspended, no resumption date announced
Routes Operating
- Dubai (DXB), Abu Dhabi (AUH) and Doha (DOH) — resumed on revised schedules after the ceasefire
- Jeddah (JED), Madinah (MED) and Riyadh (RUH) — operating on regular schedules
- Muscat (MCT) — operating
If you’re flying to Jeddah or Madinah for Umrah, your flight should still operate, but timings have been adjusted — confirm your schedule with Biman directly.
Schedules remain fluid. Even routes listed as operating can face last-minute changes depending on regional airspace advisories, so always reconfirm with Biman before heading to the airport.
Your Options: Refund, Rebook, or Wait
If your Biman flight has been cancelled due to the conflict, the airline is offering three options. For passengers on the suspended routes (Kuwait, Sharjah and Dammam), Biman has waived all change and cancellation fees, regardless of your original fare type.
| Option | Details | Best For |
|---|---|---|
| Full refund | Refund to original payment method. No cancellation charges for suspended routes. | Passengers who no longer wish to travel or need to cancel plans entirely |
| Free date change | Change travel dates at no extra cost on the same route, subject to availability. | Passengers who still need to travel but can be flexible on timing |
| Rebook on next available flight | Move to the next available Biman flight on the same route, once services resume. | Passengers who need to get to their destination as soon as flights restart |
Refunds are credited to your original payment method. According to Biman’s refund policy, processing typically takes around four working weeks, and it can take up to two billing cycles after that to appear on your card statement.
If you need to reach the Gulf urgently and can’t wait for Biman to resume, you can search for alternative flights to Kuwait or other Gulf hubs on Wego. Availability is limited and fares are elevated on the affected routes.
How to Request a Refund or Rebook Your Biman Flight
Online Refund Request
Visit Biman’s online refund portal and submit your request with your booking reference and ticket number. This is the fastest method for straightforward cancellation refunds.
By Phone
For rebooking or more complex requests (group bookings, partially used tickets, connecting flights), call the Biman team directly:
| Channel | Contact Details |
|---|---|
| 24/7 Hotline | +8801990997997 |
| Call Centre | 13636 (International: +88 096109-13636) |
| Refund Department | +88 02 41090845 / +88 02 8901600 Ext. 2755, 2756 |
| Head Office | Biman Bangladesh Airlines, “BALAKA”, Kurmitola, Dhaka-1229 |
| Online Refund | biman-airlines.com/refund-request |
Through a Travel Agent
If you booked through a travel agent or online travel platform, contact them first — they will coordinate with Biman on your behalf. Refund timelines may be longer when a third party is involved.
Tip: Have your booking reference (PNR), ticket number, and a copy of your passport ready before calling. This speeds up the process, especially during periods of high call volume.
What’s Happening: The Ceasefire and Biman’s Recovery
Biman’s cancellations stem from the wider Middle East conflict that escalated in late February 2026, when strikes on Iran led several Gulf states to close their airspace to commercial traffic. Bangladesh’s Gulf-bound flights were hit hard.
A US-Iran ceasefire, mediated by Pakistan, took effect on 8 April 2026 and was extended indefinitely later that month. It remains fragile.
Where Things Stand
On 3 June 2026, Iranian drones struck a terminal at Kuwait International Airport, killing one person and briefly closing the airport and Kuwait’s airspace again. Kuwait Airways and Jazeera Airways have since resumed from undamaged terminals, but most foreign carriers remain suspended. You can follow the latest on whether Kuwait airport is open on Wego.
Biman’s Saudi and Oman routes continue on revised schedules, and Dubai, Abu Dhabi and Doha have reopened. Its three remaining Gulf routes — Kuwait, Sharjah and Dammam — have no confirmed restart date. Plan for continued uncertainty over the coming weeks.
Frequently Asked Questions
Can I get a full refund if my Biman flight is cancelled?
Yes. For flights on the suspended routes (Kuwait, Sharjah and Dammam), Biman is offering full refunds with no cancellation charges, regardless of your fare type. Submit your request through Biman’s online refund portal or call the refund department.
Are Biman flights to Jeddah and Madinah still operating?
Yes. Biman continues to operate flights to Jeddah, Madinah, Riyadh and Muscat on revised or regular schedules. Timings can shift at short notice, so confirm your booking with Biman directly before travelling.
How long does a Biman refund take?
Biman aims to process refunds within about four working weeks. After that, it can take up to two billing cycles for the refund to appear on your card or mobile banking statement, depending on your bank.
When will Biman’s suspended Gulf routes resume?
Biman has not announced a restart date for Kuwait, Sharjah or Dammam. The 3 June attack on Kuwait’s airport has added fresh uncertainty. The airline says it is monitoring regional airspace conditions and will update passengers once they stabilise.
What if I need to reach Kuwait urgently?
If you can’t wait for Biman to resume, request a refund and search for alternative flights to Kuwait on Wego. Options are limited and fares are elevated, and Kuwait’s airport is operating on a reduced basis after the 3 June attack.
Sources
- Biman Bangladesh Airlines – Travel Disruptions
- Biman Bangladesh Airlines – Refund Request
- CAAB Directives on Middle East Airspace Closure (BSS News)
- Biman Offers Refunds and Rebooking for Suspended Flights (BSS News)
- Biman to Resume Dubai, Abu Dhabi Flights (BSS News)
- US-Iran Ceasefire Deal: Terms and What’s Next (Al Jazeera)
- Iranian Drone Hits Kuwait’s Main Airport (Al Jazeera)
- Iranian Drones Hit Kuwait Airport, Ceasefire Tested (NPR)
- Kuwait and Jazeera Airways Resume Operations (The National)
- Flights Cancelled at Shahjalal Airport (Dhaka Tribune)
Disclaimer: Wego strives to ensure all information presented in this article is accurate and up to date at the time of publication. Travel policies, prices, visa requirements, and conditions can change rapidly. We strongly recommend verifying critical details with official sources before making travel decisions. Wego does not accept liability for any inaccuracies, oversights, or changes that may occur after publication.
