flyadeal is selling domestic and international flights, but regional conflict can still cause cancellations, delays and route changes at short notice.
Check your own booking before travelling to the airport, as a route being on sale does not guarantee that every flight will operate.
Which flyadeal Routes Are Affected?
flyadeal’s booking pages listed domestic flights and services to Amman, Damascus, Peshawar and Dubai on 20 July 2026. The pages show these destinations for sale, rather than as open-ended suspensions.
A fare listing is not a departure confirmation. Check the booking linked to your reference number because cancellations can affect individual flights, dates or airports without closing an entire route.
| Destination | What flyadeal shows |
|---|---|
| Amman, Jordan | Listed for late-July travel. Confirm your individual booking. |
| Damascus, Syria (DAM) | Listed for late-July travel. Confirm your individual booking. |
| Peshawar (PEW) | Listed for late-July travel. Confirm your individual booking. |
| Dubai, UAE (DXB) | Listed for travel. Confirm your individual booking. |
flyadeal has not published a route-wide conflict waiver with common travel dates. Do not assume that another passenger’s cancellation gives your booking the same refund or rebooking terms.
What the Renewed Strikes Mean for flyadeal Passengers
US strikes on Iran entered a ninth consecutive night on 20 July. Iran responded with attacks towards Bahrain and Kuwait, while the previous interim agreement had broken down.
Separately, the Houthis attacked Abha airport on 13 July and later threatened further Saudi infrastructure. These developments can trigger sudden cancellations, diversions or airspace restrictions even when a route remains on sale.
How to Check Your flyadeal Booking Status
- Manage Booking: Use flyadeal’s Manage Booking page with your booking reference and family name.
- Messages: Check the mobile number and email used for the booking. flyadeal says it uses these details to notify passengers of schedule changes.
- Help Centre: Use help.flyadeal.com for cancellation, delay, refund and booking guidance.
- Call flyadeal: Call 92000 0212 within Saudi Arabia or +966 12 653 9515 from outside the country.
If the booking page and a message disagree, contact flyadeal before leaving for the airport. Keep any cancellation or rescheduling message because its link may be needed for a refund.
You can also use Wego’s flyadeal tracker as a secondary check. Your flyadeal booking and the airline’s direct message determine your available options.
Your Options: Travel Credit, Rebook, or Refund
Your option depends on whether flyadeal cancelled or delayed the flight, what alternative it offered, and whether you are making a voluntary change.
| Option | When it may apply | What to do |
|---|---|---|
| Credit | If flyadeal cancels without an alternative, or the alternative departs more than six hours later, it says the amount paid, less used services, is held as credit for one year. | Use the credit through flyadeal’s website, call centre or airport sales office. |
| Refund | flyadeal allows a refund request under the same cancellation conditions. GACA also gives refund rights for cancellations, qualifying delays and force majeure after set time limits. | Use the link in flyadeal’s message or its refund form. |
| Rebooking | For a delay of six hours or more, flyadeal says you may move to another date or time without an additional fee. Voluntary online changes may still have a fare difference. | Review the options in Manage Booking or the disruption message before accepting one. |
How To Get A Refund From flyadeal
If you booked directly with flyadeal
- If flyadeal rescheduled your flight, use the refund link in the SMS or email it sent.
- Otherwise, open flyadeal’s online refund form.
- Enter the booking reference, flight number, date, payment details and requested bank information accurately.
- Keep the submission confirmation. flyadeal may request a passport copy for an international-flight refund.
State whether flyadeal cancelled or rescheduled the flight, the alternative departure time, and whether you accepted it. This helps keep your refund request separate from a voluntary cancellation.
If you booked through a travel agent or OTA
Contact the seller that took your payment and ask it to record whether you want the offered alternative, credit or a refund. Keep the agent’s case number and flyadeal’s cancellation message.
Before accepting a replacement, ask whether any agency fee applies and whether it changes your right to a refund from the original booking.
How to Rebook Your flyadeal Flight
- Disrupted booking: Use the options in flyadeal’s email, SMS or Manage Booking page.
- Delay of six hours or more: flyadeal says you may move to another date or time without an additional fee.
- Voluntary online change: You can change the date or time up to four hours before departure. No change fee applies online, but you pay any fare difference.
- Call centre change: An additional service fee applies when the call centre makes a voluntary change.
What to Do If You’re Stranded
If you’re stranded in Saudi Arabia
Keep your phone charged, update your contact details and wait for booking-specific instructions. Do not travel to the airport until flyadeal confirms your flight or tells you to attend.
Follow Saudi authorities during an alert and stay away from security or military facilities. The UK FCDO advises against travel near the Yemen border, with the strictest warning within 10km.
If you’re stranded after a cancellation
- Ask flyadeal to confirm the alternative flight, care offered, and your refund or rebooking choices in writing.
- If you booked through an agent, contact the seller as well as flyadeal and keep both case numbers.
- Keep cancellation messages, receipts for essential costs, boarding documents and screenshots of your booking.
- Contact your insurer before arranging expensive alternatives, as cover depends on your policy and the cause of disruption.
Your Passenger Rights
Saudi GACA regulations
When a flight is cancelled, GACA says the airline must offer available alternatives and explain care, support and compensation rights. You may reject the alternative and end the contract.
Ending the contract after a cancellation brings a full refund of the ticket and additional booking fees. For a delay over two hours, you may end the contract and receive a ticket refund.
Different force majeure thresholds apply: more than three hours for a domestic flight or six hours for an international flight. Approved force majeure can remove compensation, so do not treat a refund and compensation as the same claim.
Will Travel Insurance Cover This?
Cover depends on your policy, purchase date, destination and reason for the claim. Conflict, known events and travel against government advice may be excluded or may invalidate cover.
Contact your insurer before voluntarily cancelling or buying a replacement ticket. flyadeal says standard voluntary cancellations are generally non-refundable, so an insurer may ask what the airline offered first.
Keep the airline’s message, your original itinerary, receipts, refund decision and any government travel advice that applied to your journey.
flyadeal Contact Information
| Channel | Details |
|---|---|
| Phone within Saudi Arabia | 92000 0212 |
| Phone outside Saudi Arabia | +966 12 653 9515 |
| Manage Booking | flyadeal.com/en/manage-booking |
| Help Centre | help.flyadeal.com |
| Refund form | Submit a refund request |
Frequently Asked Questions
Are Saudi airports open during the renewed strikes?
Check your airport and booking, not a country-wide answer. flyadeal is selling many Saudi flights, but the 13 July attack on Abha airport and wider escalation mean individual flights can change at short notice.
Are flyadeal domestic flights operating normally?
Do not assume every flight is normal. flyadeal is listing domestic sectors for sale, but a booking can still be cancelled or rescheduled. Check Manage Booking and the contact details attached to your reservation.
Can I get a refund if flyadeal cancels my flight?
Usually, if you reject the alternative. flyadeal offers a refund request when no alternative is offered or it departs over six hours later. GACA also provides cancellation refund rights, but compensation depends on the cause.
What happens to my booking if disruptions worsen?
flyadeal may cancel, delay, divert or reschedule a flight. Keep your contact details updated and follow the options in its message. Do not cancel voluntarily before checking whether the airline has changed your booking.
How long is my flyadeal credit valid?
For a qualifying airline cancellation or alternative departing over six hours later, flyadeal says the credit is valid for one year from issue. Other credits may have different terms, so check the message or wallet entry.
Is there a change fee for rebooking?
It depends on why you are changing. A voluntary online date or time change has no change fee, but a fare difference may apply. The call centre charges a service fee. Disruption options follow the terms sent to you.
Are other Saudi airlines flying to Dubai or Amman?
Availability can change by airline, date and airport. Check each airline’s booking and disruption policy directly. Before buying a replacement, confirm what happens to your flyadeal booking and whether your insurer will cover the new cost.
Sources
- flyadeal Help Centre: My Flight Was Cancelled
- flyadeal Help Centre: My Flight Was Delayed
- flyadeal Help Centre: Change the Date or Time
- flyadeal Help Centre: Voluntary Cancellation
- flyadeal Booking Page: Amman
- flyadeal Booking Page: Damascus
- flyadeal Booking Page: Peshawar
- flyadeal Booking Page: Dubai
- GACA: Passenger Rights
- GACA: Complaints and Suggestions
- UK FCDO: Saudi Arabia Travel Advice
- US State Department: Worldwide Caution, 18 July 2026
- Associated Press: US-Iran Escalation, 20 July 2026
- Associated Press: Houthi Attack on Abha Airport, 13 July 2026
Disclaimer: Wego strives to ensure all information presented in this article is accurate and up to date at the time of publication. Travel policies, prices, visa requirements, and conditions can change rapidly. We strongly recommend verifying critical details with official sources before making travel decisions. Wego does not accept liability for any inaccuracies, oversights, or changes that may occur after publication.
