For older pilgrims, performing Hajj in 2026 is now easier, with expanded services and mobility infrastructure supporting long-standing ritual concessions across Makkah, Madinah, and the Mashair sites.
Here is what elderly pilgrims and their companions need to know on the ground for Hajj 1447 AH.
Table of Contents ▾
Ritual Concessions (Rukhsa) for Elderly Pilgrims in 2026
Islamic law allows formal concessions, known as rukhsa, for pilgrims whose physical condition makes the standard form of a ritual difficult. Saudi authorities have built infrastructure around these concessions so elderly pilgrims can apply them without worry that their Hajj is incomplete.
Tawaf on Upper Floors and Allocated Mataf Paths
The General Presidency for the Affairs of the Two Holy Mosques has expanded the Mataf to 25 paths, with four allocated for elderly pilgrims and people of determination. Upper-floor Tawaf is operationally available and commonly used by elderly and wheelchair pilgrims; those uncertain about the religious validity of a particular floor should follow their own religious authority:
- Ground floor (Mataf): the four allocated paths, slower-paced and closer to the Kaaba.
- First and second floors: markedly less crowded, ideal for wheelchairs.
- Rooftop: the least crowded option, with shaded sections.
Sa’i Between Safa and Marwah
The Mas’a corridor between Safa and Marwah operates across four levels with a smooth, wheelchair-friendly surface and designated lanes for elderly pilgrims. Sa’i may be completed in a wheelchair, on a mobility scooter, or with the support of a companion.
Proxy Stoning at the Jamarat
Elderly or infirm pilgrims who cannot reach the Jamarat columns may appoint a companion to throw the pebbles on their behalf.
This concession is well-established in Islamic jurisprudence, with operational support provided by the Saudi authorities. The companion completes their own stoning first, then performs the proxy stoning for the elderly pilgrim.
Leaving Muzdalifah Early
The night spent at Muzdalifah is one of the most physically demanding parts of Hajj.
Elderly and infirm pilgrims, along with their companions, are permitted to leave Muzdalifah after midnight rather than waiting until Fajr. This eases the transition to Mina for the stoning ritual on the morning of Eid al-Adha.
Mobility Services at the Holy Sites
Three authorities operate mobility services across the Hajj sites: the General Presidency for the Affairs of the Two Holy Mosques, the General Authority for the Care of the Affairs of the Two Holy Mosques (which runs Tanaqol), and the Ministry of Hajj and Umrah across the Mashair.
Masjid al-Haram in Makkah
The Grand Mosque is the most equipped site for elderly pilgrims. Services available on request include:
- Free standard and electric wheelchairs from the General Presidency, available inside the mosque.
- Dedicated golf carts for elderly pilgrims and people of determination on the Mataf roof.
- Four allocated Mataf paths on the ground floor for slower-paced Tawaf.
- Wheelchair-pusher service arranged at the entrances or through your Hajj operator.
- Unified Transportation Platform coordinating services during peak periods.
For booked electric-vehicle service, the General Authority for the Care of the Affairs of the Two Holy Mosques operates the Tanaqol app on Google Play and the App Store. Pickup and drop-off operate at four designated gates of the Grand Mosque.
| Gate Name | Gate Number | Best For |
|---|---|---|
| Al-Marwah Gate | Gate 25 | End of Sa’i, near Marwah |
| Al-Arqam Gate | Gate 16 | Mid-mosque access |
| Ajyad Gate | Gate 5 | Southern entry, near Safa |
| Al-Shabika Gate | Gate 66 | Western entry, large area |
The Mashair Sites — Mina, Arafat, Muzdalifah and Jamarat
The five days at the Mashair are the most physically intense phase of Hajj. The Ministry of Hajj and Umrah arranges the following through licensed Hajj operators:
- Mobility support between Mashair sites — check with your licensed Hajj operator on what is included in your package.
- Dedicated lanes at the Jamarat complex for those performing stoning themselves.
- Proxy-stoning concession for pilgrims who cannot reach the columns.
- Mina tent accommodation — ask your Hajj operator whether your tent is air-conditioned and how far it is from Jamarat access routes.
Elderly pilgrims passing through King Abdulaziz International Airport (JED) or Prince Mohammad bin Abdulaziz International Airport (MED) should ask their Hajj operator about available porter or luggage-assistance services. For the latest crowd-management arrangements, refer to the Hajj 2026 crowd safety guide.
Masjid an-Nabawi in Madinah
The General Presidency operates dedicated services at the Prophet’s Mosque for elderly worshippers and people with disabilities:
- Designated prayer areas arranged at the main entrances.
- Priority pathways into the mosque.
- Electric golf carts and wheelchairs in corridors and courtyards.
- Free cart loan service at exits 309 and 343.
- Wheelchair-pusher service available at the entrances.
- Ramps installed at entrances and facilities for wheelchair users.
For visits to the Riyadh-ul-Jannah area, pilgrims book visit slots through the Nusuk app. Search for hotels in Madinah close to the mosque to reduce daily walking distance.
Health and Safety Tips
Medical fitness assessments are commonly required as part of the Hajj application process, with the exact certificate process set by each country’s Hajj mission or platform. Pilgrims should confirm what their mission requires well before travel and plan to manage their pace once on the ground.
Carry the Nusuk Card at All Times
Every pilgrim is issued a Nusuk Card, also known as the pilgrim identification card. Elderly pilgrims should keep this on them at all times — staff use it to identify and return lost pilgrims and to access medical records in emergencies.
A companion should also know the card details by heart.
Hydration and Heat Management
Hajj 2026 is expected to fall between 25-30 May (8-13 Dhul-Hijjah 1447), subject to official moon-sighting confirmation. Pilgrims should prepare for extreme heat, which may reach the 40s Celsius across Jeddah, Makkah and Mina.
Elderly pilgrims should drink water consistently throughout the day, rest during the hottest hours and rely on indoor air-conditioned areas at the mosque whenever possible. For full heat-management protocols, refer to the Hajj 2026 heat safety guide.
Vaccinations and Medication
Vaccination guidance under the Saudi Ministry of Health’s Hajj 2026 protocols:
- Meningococcal ACWY (universal requirement) — required for all pilgrims, given at least 10 days before arrival. Conjugate vaccines are typically accepted as valid for up to 5 years; polysaccharide vaccines for around 3 years. If the certificate does not specify the vaccine type, authorities may apply the shorter validity.
- Polio — required only for travellers arriving from countries designated by the Saudi Ministry of Health.
- Yellow fever — required only for travellers arriving from countries with a risk of yellow fever transmission.
- Seasonal influenza — recommended for all pilgrims, particularly the elderly.
- COVID-19 — recommended for elderly and high-risk pilgrims; refer to the latest Saudi Ministry of Health guidance for current requirements.
Elderly pilgrims should bring all prescription medications in original packaging with an English-language doctor’s note, kept in carry-on luggage. The Hajj 2026 packing list covers what else should go in the carry-on.
Where to Find Medical Aid
Medical posts and mobile clinics operate across Makkah, Madinah and the Mashair. Look for the green crescent signage at the Grand Mosque, in Mina near Jamarat access points, and at Arafat. Saudi Red Crescent ambulances are stationed throughout the holy sites.
The Companion’s Role During Hajj
Many Hajj missions and country-specific programs require elderly pilgrims to travel with a physically fit companion. Specific age and eligibility criteria for both the pilgrim and the companion are set by each country’s Hajj authority — check the rules of the mission you are applying through.
Daily Support Duties
A companion’s role during the ritual days is practical and ritual, not just administrative:
- Help with ihram clothing and ablutions.
- Manage medication schedules and hydration reminders.
- Pace the day — slow the elderly pilgrim down at the Grand Mosque on day one.
- Assist transitions between sitting, standing, and walking through rituals.
- Keep the Nusuk Card and emergency contacts accessible at all times.
Proxy Stoning at Jamarat
If the elderly pilgrim cannot reach the Jamarat columns, the companion performs the proxy stoning. The companion completes their own seven pebbles at each pillar, then throws another seven on behalf of the elderly pilgrim. The intention should be made clearly before each set.
Managing Transitions Between Sites
Movement between Mina, Arafat, and Muzdalifah involves bus transfers, long waits, and physical strain. Keep an easily accessible bag with:
- Daily prescription medications
- Water and oral rehydration salts
- Light snacks (dates, biscuits)
- The elderly pilgrim’s Nusuk Card and passport copy
- A small towel and a fan or umbrella for shade
Arriving early at boarding points helps secure seats with less queuing.
Emergency Contacts
Save these numbers on every companion’s phone before leaving for the holy sites:
- 911 — Saudi unified emergency number.
- 997 — Saudi Red Crescent ambulance.
- Hajj operator on-ground supervisor.
- 1966 — Ministry of Hajj and Umrah unified call centre for pilgrims (multilingual support).
Frequently Asked Questions
Is Tawaf performed on the upper floors of the Grand Mosque considered valid?
Upper-floor Tawaf is operationally available and is commonly used by elderly pilgrims, wheelchair users and first-time Hajj performers because the upper levels are markedly less crowded. Pilgrims uncertain about the religious validity of a particular floor should consult their own religious authority.
Can a companion perform the stoning at Jamarat on behalf of an elderly pilgrim?
Yes. Elderly or infirm pilgrims who cannot reach the Jamarat may appoint a companion to throw pebbles on their behalf. The companion completes their own stoning first, then performs the proxy stoning, stating the intention clearly each time.
How do I book an electric vehicle through the Tanaqol app?
Download the Tanaqol app on Google Play or the App Store, register with a mobile number, and book a vehicle for Tawaf or Sa’i. Pickup and drop-off operate at four designated gates of the Grand Mosque: Al-Marwah Gate (25), Al-Arqam Gate (16), Ajyad Gate (5) and Al-Shabika Gate (66). For the latest pricing, refer to the app itself.
What if both the elderly pilgrim and their companion need physical support?
Companion eligibility rules vary by country and Hajj mission, so check the criteria set by the mission you are applying through. If both the elderly pilgrim and their companion need physical support, the family should arrange an additional able-bodied companion through the licensed Hajj operator.
Sources
- Saudi Ministry of Hajj and Umrah
- Nusuk Hajj Platform
- Saudi Ministry of Health — Hajj Health Requirements
- Saudi Ministry of Health — Pre-Hajj Health Guidelines
- Saudi Press Agency — Tanaqol App Launch by the General Authority for the Care of the Affairs of the Two Holy Mosques
- Saudi Press Agency — Mataf Courtyard Capacity Increased with Allocated Paths for the Elderly
- Saudi Press Agency — General Presidency Enhances Services for Elderly at Prophet’s Mosque
- Saudi Press Agency — Comprehensive Services for the Elderly and People with Disabilities at Prophet’s Mosque
- Saudi Press Agency — Enhanced Mobility Services for Visitors to the Grand Mosque of Makkah
- Saudi Press Agency — General Presidency Launches Unified Transportation Platform at Grand Mosque
- Saudi National Portal — Hajj and Umrah Services
Disclaimer: Wego strives to ensure all information presented in this article is accurate and up to date at the time of publication. Travel policies, prices, visa requirements, and conditions can change rapidly. We strongly recommend verifying critical details with official sources before making travel decisions. Wego does not accept liability for any inaccuracies, oversights, or changes that may occur after publication.

