IndiGo lets you cancel almost any ticket and get money back to your original payment method, minus a cancellation fee that depends on your fare and timing. Airport taxes and fees always come back, and if you book directly with IndiGo at least seven days before departure, you can cancel free within 48 hours. If IndiGo cancels on you, you are owed a full refund or a free alternate flight. Here is how its refunds and fare rules work in 2026 — compare current fares on IndiGo’s page on Wego.
IndiGo fare types and what each one includes
IndiGo refreshed its lineup on 29 January 2026 under “6E Ways to Fly.” The three economy fares are Saver, Flexi, and UpFront, while the premium IndiGoStretch cabin comes in two fares, Stretch and Stretch+. Cabin baggage is 7 kg on the economy fares (Saver, Flexi, and UpFront) and 12 kg on IndiGoStretch (Stretch and Stretch+), domestic checked allowance starts at 15 kg (international runs 20 to 30 kg), and every fare earns BluChip points. The table compares the rest.
| Fare | Checked bag | Seat selection | Changes | Refundability | BluChip |
|---|---|---|---|---|---|
| Saver | 15 kg (domestic) | Paid | Change fee plus fare difference | Refund to original payment, minus highest fee | Earns points |
| Flexi | 15 kg (domestic) | Included | One free date change; meal included | Refund to original payment, minus a lower fee | Earns points |
| UpFront | 20 kg | Front-row seat included | Flexible, low fee | Refund to original payment, minus a low fee | Earns points |
| Stretch | Higher allowance | Premium seat included | Most flexible, lowest fee | Refund to original payment, minus lowest fee | Earns the most |
Allowances and fees vary by route and are confirmed when you book. This reflects IndiGo’s “6E Ways to Fly” fares as of June 2026.
IndiGo change and cancellation charges
Indian rules make IndiGo more refund-friendly than most low-cost carriers, with the Directorate General of Civil Aviation (DGCA) setting the floor.
- Cancel free within 48 hours of booking on tickets booked directly with IndiGo, as long as departure is at least 7 days away (domestic) or 15 days (international).
- A cancellation charge can never exceed your base fare plus fuel surcharge, so airport taxes and fees always come back.
- Flexi includes one free date change; on other fares a change fee plus any fare difference applies.
Online cancellation closes about 3 hours before a domestic departure and 4 hours before an international one. The call center adds up to INR 500 per passenger per sector, so use Manage Booking where you can.
Refundable vs non-refundable: what it really means
Almost every IndiGo fare is effectively refundable: you lose only the cancellation fee, and the rest returns to your card, not a credit wallet.
What always comes back
- All statutory airport fees, such as the user development and passenger service fees, even on the cheapest Saver fare.
- Your base fare and fuel surcharge, minus the cancellation charge for your fare.
- Card refunds within 7 days, as required by DGCA; agent or travel-portal bookings can take up to 14 working days.
When IndiGo owes you a full refund
If IndiGo cancels or significantly reschedules your flight, you can take a full refund or a free alternate flight, plus DGCA compensation where it applies. You cannot be forced to accept a credit instead.
How to cancel an IndiGo ticket or claim a refund
Most cancellations take a couple of minutes online, and the refund starts straight away.
- Open Manage Booking on goindigo.in, enter your PNR and the lead passenger’s last name, and select your flight.
- Cancel and review the fee and refund amount shown before you confirm.
- If you booked through a travel agent or website, cancel through that channel instead.
- If a refund has not arrived after 15 days, raise it under Refund Status on goindigo.in, or escalate through the DGCA’s AirSewa portal.
For more, see our IndiGo flight cancellation and rebooking guide and our IndiGo BluChip guide.
Book and manage IndiGo flights on Wego
Wego compares IndiGo against other carriers on your route in one search, so you can see whether a Flexi or UpFront fare is worth the jump. Start with an IndiGo search on Wego, or go straight to popular routes like flights to Dubai, flights to Doha, and flights to Delhi. Set price alerts, pay in your local currency, and track your trip after booking.
Frequently Asked Questions
Are IndiGo tickets refundable?
Yes. Cancel almost any IndiGo fare for a refund to your original payment method, minus a cancellation fee. Airport taxes and fees are always returned.
Can I cancel an IndiGo ticket for free?
Yes, within 48 hours of booking on tickets booked directly with IndiGo, if departure is at least 7 days away for domestic flights or 15 days for international ones. After that, a cancellation fee applies.
How long does an IndiGo refund take?
DGCA requires card refunds within 7 days, and up to 14 working days for agent or portal bookings. If nothing arrives in that window, escalate through AirSewa.
What happens if IndiGo cancels my flight?
You can choose a full refund or a free alternate flight, plus DGCA compensation where it applies. You cannot be pushed into a credit voucher.
Sources
- IndiGo: Flight Cancellation, Charges and FAQs
- IndiGo: Fees and Charges
- IndiGo: 6E Ways to Fly product portfolio
- DGCA AirSewa: Passenger grievance and refund escalation
Disclaimer: Wego strives to ensure all information presented in this article is accurate and up to date at the time of publication. Travel policies, prices, visa requirements, and conditions can change rapidly. We strongly recommend verifying critical details with official sources before making travel decisions. Wego does not accept liability for any inaccuracies, oversights, or changes that may occur after publication.
