If your Pegasus Airlines flight to or from the Gulf has been cancelled, you are not alone. Türkiye’s largest low-cost carrier has suspended several Gulf-bound routes as the Middle East conflict has reignited.
Iran’s renewed strikes across the Gulf in early June 2026 — including a drone and missile attack on Kuwait International Airport — have forced fresh diversions and suspensions on regional routes. This guide covers how to check your flight, claim a refund, rebook, and protect your passenger rights.
Which Pegasus Airlines routes and destinations are affected?
Pegasus’s Gulf-bound services are the routes exposed to disruption, because the renewed strikes are concentrated on the Gulf rather than on Türkiye. As of June 2026, the airline lists cancellations on the following routes:
- Iran and Iraq: flights to and from Iran (IKA, TBZ, MHD, SYZ, IFN) and Iraq (ISU, BSR) remain suspended.
- Kuwait (KWI) and Bahrain (BAH): flights are suspended; the Kuwait suspension continues while Kuwait International Airport operates on a limited basis after the 3 June attack.
- Saudi Arabia and UAE: flights to Dammam (DMM), Riyadh (RUH), Abu Dhabi (AUH), and Sharjah (SHJ) are affected, with schedules subject to change.
Note: any UAE-route restart was previously announced for around 8–9 June 2026 and is now uncertain given the renewed strikes. Check the latest Pegasus schedule before heading to the airport.
How to check your Pegasus Airlines flight status
With cancellations and schedule changes happening on short notice, check your flight status before travelling. Here is how.
1. Pegasus Airlines website and app
Log into your account at flypgs.com or the Pegasus mobile app to view your flight status. The airline posts official notices in its press room for each round of cancellations.
2. Wego flight tracker
Use the Wego Pegasus Airlines flight tracker for real-time status updates on any Pegasus flight. You can also check specific airport departure boards.
- Istanbul Sabiha Gökçen Airport (SAW)
- Dubai International Airport (DXB)
- Kuwait International Airport (KWI)
- Tehran Imam Khomeini Airport (IKA)
3. Airport information desks
If you are already at Sabiha Gökçen Airport, check the departure boards or visit the Pegasus service desk in the terminal for the latest information.
4. Social media
Pegasus posts cancellation updates on its official X account @flymepegasus. Follow the account and turn on notifications for timely updates.
What are your options if your flight is cancelled?
If your Pegasus Airlines flight has been cancelled, you are entitled to one of the following.
Option 1: Full refund
You can request a complete refund of your ticket price, including all taxes and fees, regardless of fare class. For airline-initiated cancellations, the refund must be offered in your original payment method, not only as a voucher or credit.
Option 2: Rebooking onto an alternative flight
Pegasus will attempt to rebook you onto the next available flight to your destination once services resume. Given the rolling nature of the suspensions, this may mean a wait of several days or longer for some routes.
Option 3: Alternative routing
For time-sensitive travel, ask Pegasus about routing you via an alternative airport or carrier. For example, you might reach a Gulf destination via Istanbul Airport (IST) with Turkish Airlines if it resumes Gulf services sooner, or via Cairo or Addis Ababa on other carriers.
How to get a refund from Pegasus Airlines
Pegasus is required to offer a full refund when it cancels your flight. Here is how to request one.
Step 1: Check your email
Pegasus should send you a cancellation notification with instructions. Look for emails from the airline in your inbox and spam or junk folders.
Step 2: Request via the website
Log into your Pegasus account at flypgs.com and open your booking. The Manage Booking section should show cancellation and refund options for affected flights.
Step 3: Contact the call centre
If you cannot process the refund online, call Pegasus at 0888 228 1212 (from Türkiye) or the international number for your country. Expect longer wait times, as the call centre is under heavy demand.
Step 4: Submit a written request
You can also submit a refund request through the “Write to Us” section on flypgs.com. Keep a copy of your submission for your records.
How to rebook your Pegasus Airlines flight
If you would rather rebook than get a refund, Pegasus should offer you the next available flight at no additional cost. Here is what to keep in mind.
Rebooking through Pegasus
Use the Pegasus website, app, or call centre to rebook. For suspended routes such as Iran, Kuwait, and Bahrain, you will need to wait until the airline restores service.
Rebooking on another carrier
Unlike full-service airlines, Pegasus does not typically have interline agreements to place you on competitor flights. Given the scale of this crisis, it is still worth asking whether the airline will endorse your ticket onto Turkish Airlines or another carrier serving your route.
Booking your own alternative
If Pegasus cannot offer a timely solution, you may book independently on another airline. In that case, request a full refund from Pegasus for your original ticket and book a separate fare.
Use Wego to compare available flights and find the best alternative route and price.
What to do if you are stranded at the airport
A cancelled flight is stressful, especially when airspace restrictions are shifting day by day. What you do next depends on whether you are stranded in Istanbul or at an overseas airport.
If you are at Sabiha Gökçen Airport (SAW)
Sabiha Gökçen is Pegasus’s home base, so this is where most stranded passengers end up.
- Start by checking Pegasus’s app, website, or airport service desk.
- Under Türkiye’s passenger-rights rules (SHY-PASSENGER), Pegasus must provide meals, refreshments, and hotel accommodation if you are stuck overnight. If the airline does not offer this proactively, ask explicitly and get it in writing.
- If they refuse, pay for your own accommodation and keep every receipt for reimbursement.
SAW also has an on-site airport hotel within about a five-minute walk of the terminal, with additional off-airport options in nearby Pendik and Kurtköy.
The SAW vs. IST question
If you urgently need another option, it may be worth checking flights from Istanbul Airport (IST) as well as SAW. There is a direct shuttle service to IST, so you do not need a taxi alone.
Only switch airports if you already have a confirmed alternative booking and enough time to make the cross-city transfer.
If you are stranded at a Gulf airport
Some Pegasus passengers are stranded at the destination end, waiting in Dubai, Kuwait, or another regional airport for a return flight to Türkiye.
Call the Pegasus call centre (0888 228 1212 from Türkiye, or 0850 250 6702) and request rebooking or a refund. If you cannot wait, compare alternative flights back to Istanbul on Wego — carriers such as Turkish Airlines, EgyptAir, or Royal Jordanian may still be operating.
For passengers with connecting flights
Many Pegasus passengers use Sabiha Gökçen as a connection point between Europe and the Gulf. If your onward flight is cancelled and both legs were booked as one Pegasus itinerary, Pegasus remains responsible for getting you to your final destination or offering the remedies available under passenger-rights rules.
Your passenger rights under Turkish and EU law
Pegasus passengers have relatively strong legal protections, because the airline operates from both Türkiye and the EU.
Turkish DGCA regulations (flights from Türkiye)
Most Pegasus flights depart from Sabiha Gökçen (SAW) or other Turkish airports. Under Türkiye’s SHY-PASSENGER regulation, Pegasus must provide:
- A choice of refund or rerouting after a cancellation. A refund must be paid in cash or by bank transfer unless you explicitly agree to vouchers or credit.
- Rebooking on the next available Pegasus flight at no extra cost.
- Meals, refreshments, and hotel accommodation while you are stranded at the airport. This is mandatory, not optional.
EU Regulation 261/2004 (flights from EU airports)
Pegasus flies to dozens of European cities, including London Stansted, Berlin, Paris Beauvais, Amsterdam, Basel, and Vienna. You get the full protection of EC 261 when a disrupted Pegasus flight departs from an EU airport.
Under this rule, you may be entitled to a cash refund within seven days or rebooking, plus care while you wait.
Cash compensation (€250–€600) is generally not payable, because armed conflict qualifies as an extraordinary circumstance. The refund and care rights, however, remain absolute.
No interline means no automatic transfer to Turkish Airlines
Do not assume Pegasus will automatically move you onto Turkish Airlines or another carrier after a cancellation. If the rerouting offered is too slow or impractical, taking the refund and booking separately via Wego may be the faster option.
Will travel insurance cover your cancelled flight?
Standard travel insurance policies almost universally exclude cancellations caused by war, armed conflict, and government-mandated airspace closures. The only policies that would pay out are “Cancel For Any Reason” (CFAR) add-ons or comprehensive trip-interruption cover that specifically includes acts of war.
If you do not have travel insurance
Your options are:
- Full refund from Pegasus: this is your primary recovery. Insist on cash, not a voucher.
- Credit card chargeback: if Pegasus delays your refund beyond 14 days or insists on a voucher, contact your card issuer to initiate a chargeback. This works for Visa, Mastercard, and most European debit cards, typically within 120 days of the transaction.
- Claim care expenses from Pegasus: if you paid for hotels, meals, or transport because Pegasus did not provide them, submit those receipts as a formal expense claim.
Keep every receipt — cancellation notification, booking confirmation, hotel bills, meal receipts, transport costs, and screenshots of your cancelled flight status. This documentation is essential whether you file a refund, a chargeback, or a DGCA complaint.
How to contact Pegasus Airlines
Contact Method | Details |
Phone (Turkey) | 0888 228 1212 |
BolBol Members | 0850 399 17 01 |
Website | |
Social Media | |
Airport Desk |
Tips for affected passengers
- Say “cash refund” — not credit, not voucher. Pegasus will default to offering travel credit. Under Turkish and EU law you are entitled to your money back when the airline cancels.
- SAW is not IST. Sabiha Gökçen (SAW) is Pegasus’s hub on Istanbul’s Asian side, while Istanbul Airport (IST) is Turkish Airlines’ hub on the European side. Transferring between them can take 2–3 hours by road.
- No interline means no automatic rebooking on other airlines. If Pegasus cannot rebook you quickly, get your refund and book independently on Wego.
- Compare alternatives before panic-booking. Turkish Airlines from IST, EgyptAir via Cairo, and Ethiopian Airlines via Addis Ababa may have availability, but crisis pricing can push fares far above normal.
- Demand care at the airport. Pegasus is legally required to provide meals and accommodation if you are stranded. Ask at the service counter, get the commitment in writing, and keep every receipt if you pay out of pocket.
- Use chargeback as a last resort. If Pegasus will not refund you within 14 days, or keeps pushing a voucher, initiate a chargeback with your card issuer.
- Check rolling suspension dates daily. A route suspended today could resume tomorrow. Follow @flymepegasus on X and check the press room at flypgs.com before writing off your flight.
Frequently Asked Questions
How long will Pegasus Airlines Gulf flights be cancelled?
There is no single end date. Suspensions on Gulf routes are extended on a rolling basis as the renewed strikes continue, so check Pegasus’s press room before each trip.
Are flights to the UAE resuming?
A UAE-route restart was previously announced for around 8–9 June 2026 and is now uncertain. The renewed strikes have thrown Gulf resumption plans into doubt, so confirm directly with Pegasus before booking.
Can I get a cash refund or only a voucher?
You can choose a full refund if Pegasus cancels your flight. A voucher or credit cannot be forced on you without your consent.
Will Pegasus rebook me onto Turkish Airlines?
Pegasus does not have interline agreements with Turkish Airlines or other carriers. If Pegasus cannot offer a timely alternative, request a full refund and book separately using Wego to compare options.
My flight was via Istanbul connecting to a Gulf destination. What happens?
If both legs were on one Pegasus booking, ask Pegasus to reroute you or refund the full ticket. If you booked separate tickets, your rights may be limited to the cancelled flight.
Is Pegasus responsible for my hotel and meals if I am stranded?
Yes. Under both Turkish SHY-PASSENGER rules and EU Regulation 261/2004 (for EU-departing flights), Pegasus must provide meals, refreshments, and hotel accommodation if you are stranded due to a cancellation.
Are Pegasus domestic flights within Türkiye affected?
Türkiye is not in the Gulf strike zone, so domestic flights are not broadly suspended. The cancellations are focused on Gulf-bound international routes, though knock-on delays are still possible.
Sources
- Pegasus Airlines — Flight Cancellations Due to Airspace Restrictions in the Middle East and Passenger Rights
- Pegasus Airlines — Announcements: Updates on Flights and Airports
- Turkish DGCA (SHGM) — SHY-PASSENGER Regulation on the Rights of Passengers
- The National — Kuwait suspends commercial flights after Iranian drones hit airport terminal
- Al Jazeera — Iranian drone hits Kuwait’s main airport after US strikes Qeshm Island
- The National — Fresh Iran strikes on Bahrain and Kuwait test failing talks
Disclaimer: Wego strives to ensure all information presented in this article is accurate and up to date at the time of publication. Travel policies, prices, visa requirements, and conditions can change rapidly. We strongly recommend verifying critical details with official sources before making travel decisions. Wego does not accept liability for any inaccuracies, oversights, or changes that may occur after publication.
