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Updated November 2024
Key takeaways:
Jeddah Airport is a crucial hub in Saudi Arabia, serving as a gateway for Hajj and Umrah pilgrims
The airport offers extensive facilities, including luxurious lounges and financial services
The Hajj Terminal is dedicated exclusively to pilgrims
Table of Contents
Overview
King Abdulaziz International Airport, also known as Jeddah Airport, is an international airport located in Jeddah, Saudi Arabia. As the third-largest and busiest airport in the country, it plays a vital role in facilitating air travel to and from Saudi Arabia. The airport serves as a major hub for Saudi Arabia’s national airline, Saudia, and also acts as a crucial gateway for pilgrims visiting the country to perform Umrah or Hajj.
The airport boasts an impressive array of amenities, including luxurious lounges, duty-free shopping, and various dining options to cater to every palate. With its strategic location and extensive flight connections, King Abdulaziz International Airport is crucial in connecting the world to the bustling city of Jeddah and beyond.
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Airport code
Jeddah Airport is identified by the code JED for the International Air Transport Association (IATA) and OEJN for the International Civil Aviation Organization (ICAO).
Location
King Abdulaziz International Airport is located in Jeddah, Saudi Arabia. It is approximately 19 kilometers (12 miles) north of central Jeddah and serves as the primary gateway to the holy cities of Mecca and Medina.
Flight Operations
Arrivals and departures
You can check the status of your departure and arrival, including timing and terminal information, by visiting the Jeddah Airport website’s JED arrivals and JED departures sections. These options provide real-time updates, ensuring you’re always informed about any changes to your flight schedule.
Airport rules
To ensure the safety of all arriving and departing passengers, airport security has enforced restrictions on items for both baggage and carry-on luggage that can be brought into the King Abdulaziz International Airport. The prohibited items are as follows:
Baggage:
- Explosives
- Lithium batteries
- Flammable solids or liquids
- Radioactive materials
- Oxidizing materials
- Magnetized materials
- Bleach peroxide
- Gasses
- Infectious or toxic substances
- Corrosives
Carry-on luggage:
- Spray bottles
- Gasses
- Arms & knives
- Sharp objects
- Magnetized materials
- Radioactive materials
- Oxidizing materials
- Infectious substances
- Flammable solids
- Explosives
- Bleach peroxide
Terminals
Terminal 1
Terminal 1 at Jeddah Airport is divided into separate sections for domestic and international flights, each equipped with check-in facilities and boarding areas. Covering an area of 28,000 square meters, Terminal 1 houses 120 shops. With plans to accommodate 80 million passengers by 2035, Jeddah Airport Terminal 1 aims to become one of the busiest airports in the Middle East and the Gulf region.
Terminal 1 is regularly utilized by the following airlines for their flights.
- Saudia
- Flynas
- flyadeal
- Turkish Airlines
- Royal Air Maroc
- Thai Airways International
- Kuwait Airways
- Middle East Airlines
- Royal Jordanian
- Flydubai
- Malaysia Airlines
- Emirates
- Gulf Air
- Royal Brunei Airlines
- Qatar Airways
- Badr Airlines
- Etihad Airways
- Aegean Airlines
- Oman Air
Various services are offered within the terminal, such as ATMs, health facilities, cafés, free Wi-Fi, currency exchange, duty-free stores, luggage storage, a pharmacy, a prayer room, rest areas, and self-check-in kiosks. Moreover, there is a three-story, five-star airside hotel with 120 rooms within Terminal 1, catering to passengers arriving on international transit flights. For added comfort, passengers can access six lounges at Terminal 1: Saudia Al-Fursen Golden Lounge (International), Saudia Al-Fursen Golden Lounge (Domestic), Plaza Premium Lounge, Wellcome Lounge, NaSmiles Lounge and the tourist visa arrival lounge.
North terminal
The Jeddah Airport North terminal serves as the main hub for international airlines and can accommodate an additional 20 airlines that operate specifically during the Hajj and Umrah seasons.
- Air Cairo
- Air India
- Egyptair
- SpiceJet
- Biman Bangladesh Airlines
- Air Arabia Egypt
- Libyan Airlines
- Air Arabia
- Salam Air
- Jazeera Airways
- Uzbekistan Airways
- Nile Air
- Ariana Afghan Airlines
- Air Astana
- Tarco Air
- Vistara
- SriLankan Airlines
- Ethiopian Airlines
- Tunisair
- Eurowings Airlines
The terminal provides various amenities, including a barber shop, restrooms, complimentary Wi-Fi, mobile chargers, luggage storage, a post office, prayer halls, a mosque, food and drink options, a market, banking services, currency exchange, duty-free shops, public telephones, a medical clinic, and first-aid services. For added comfort, passengers can also access two lounges at the North terminal: the First Class Lounge and the TasHeel Business Lounge.
Hajj terminal
The Jeddah Airport Hajj terminal is a massive complex that caters to pilgrims traveling to Mecca and Umrah each year. It serves as the Makka Air Gate and is one of the world’s largest airport terminals. The terminal is self-contained and provides check-in areas, a baggage handling system, health services, public transportation facilities, and various amenities. It also accommodates Hajj agents who assist the pilgrims during their journey.
This terminal is dedicated exclusively for pilgrims.
- Pakistan International Airlines
- Air Algérie
- Taban Airlines
- Kam Air
- Garuda Indonesia
- Air Senegal
Comprising five tents and buildings labeled A, B, J, D, and H, the complex features 15 domes connected to aircraft through boarding gates. Covering an expansive area of 465,000 square meters, these locations are separated by a 160-meter-wide road. Within the complex, a wide range of services are available, including a mosque, restaurant areas, snack shops, retail stores, prayer areas, banks, currency exchange, a post office, telephones, restrooms, airline information counters, a medical clinic, and first-aid services.
Check out our dedicated article below to learn about Hajj flights and schedules.
Services and facilities
King Abdulaziz International Airport is renowned for its exceptional facilities that cater to the needs of every traveler. From world-class shopping and dining to relaxation and entertainment options, the airport offers a truly remarkable experience.
General services
At King Abdulaziz International Airport, travelers can enjoy a range of convenient services:
- Currency exchange: Convert your money to local currency or other desired currencies.
- High-Speed internet: Access free high-speed internet throughout the airport.
- Communications: Make international calls or purchase local SIM cards.
- Customer assistance: Get help with flight information, directions, and general inquiries.
- Comfort and refreshments: Relax in comfortable seating areas, enjoy refreshments, and sometimes access additional amenities like spa services.
- Family-Friendly facilities: Use changing stations, bottle warmers, and other essentials for families.
- Courier services: Send packages or documents through various courier companies.
Lounge areas
The airport holds a variety of lounges from which travelers can choose based on their preferences. Mentioned below are the details of the lounges.
The Tourist Visa Arrival Lounge in Terminal 1 features over 10 reception platforms, processing more than 300 passengers per hour. This lounge supports tourists visiting Saudi Arabia on a visa upon arrival and offers assistance in seven languages. It aims to enhance the travel experience by increasing platform capacity and reducing waiting times. The lounge is open 24 hours.
The Saudia Al-Fursen Golden Lounge (Domestic) in Terminal 1 (Domestic side) offers a luxurious environment with premium food options, complimentary Wi-Fi, snacks, newspapers, and magazines. This lounge is open 24 hours.
The Saudia Al-Fursen Golden Lounge (International) in Terminal 1 provides a high-end experience with complimentary snacks, Wi-Fi, newspapers, magazines, premium food offerings, and internet terminals. It operates 24 hours.
The Plaza Premium Lounge in Terminal 1 features exquisite food options, complimentary Wi-Fi, a children’s area, and delightful snacks. The lounge is open 24 hours.
The Wellcome Lounge in Terminal 1 offers a comfortable environment with premium food, complimentary Wi-Fi, tasty snacks, and flight monitors, available around the clock.
The NaSmiles Lounge in Terminal 1 provides a relaxing space with snacks, Wi-Fi, telephones, TV entertainment, and flight monitors. It is open 24 hours.
The First Class Lounge in North Terminal offers luxury with exquisite food, snacks, complimentary Wi-Fi, flight monitors, newspapers, magazines, TV entertainment, a children’s area, internet terminals, telephones, and a smoking area. The lounge is open 24 hours.
The TasHeel Business Lounge in North Terminal combines luxury and functionality with premium food, snacks, complimentary Wi-Fi, flight monitors, newspapers, magazines, TV entertainment, a children’s area, internet terminals, and additional amenities such as printers and copiers. It is a non-smoking facility and operates 24 hours.
The Emirates Lounge in Terminal 1 is available for First and Business Class passengers and Emirates Skywards Platinum and Gold members. It features a buffet with Middle Eastern, local, and international delicacies, shower facilities, a prayer room, and seating for up to 190 guests. The lounge accommodates passengers from three A380 flights and is open 24 hours.
The Saudia First and Business Class Check-In Lounge in Terminal 1 at King Abdulaziz International Airport in Jeddah offers an exclusive and luxurious environment for First and Business Class passengers, as well as Al-Fursen Gold members. The lounge features 10 dedicated check-in counters, comfortable seating areas, traditional Saudi coffee and dates, and a café counter with a variety of hot and cold beverages. Designed to reflect Saudi culture, the lounge provides personalized services, complimentary Wi-Fi, flight monitors, and operates 24 hours to ensure a seamless and enhanced travel experience.
Financial services
To assist passengers with their financial needs, King Abdulaziz International Airport offers a range of banking services through several key institutions:
- National Commercial Bank (NCB): Located in both Terminal 1 and North Terminal, NCB provides comprehensive banking services, including currency exchange, money transfers, deposit consultations, trust services, loans, investment products, insurance, credit cards, and utility bill payments
- Al Rajhi Bank: Also present in both terminals, Al Rajhi Bank offers general banking services such as currency exchange, money transfers, and other financial services.
Customer support & contact information
For additional information, please find the contact details for Jeddah Airport below. Whether you need assistance with flight inquiries, airport services, or other related matters, the contact information will help you get the support you need.
- Contact for customer service center: +966 9200 11233
- Contact for baggage enquiries: +966 2685 3059
- Contact for operations: +966 4685 3059
- Airport email: [email protected]
