This article has been reviewed by Wego‘s editorial team to ensure that the content is up to date & accurate.
Uodated August 2025
Key takeaways:
Where to check: From the official portal of the Immigration Department of Malaysia
Works for: eVisa, eNTRI, and sticker-based visas
Typical statuses: Received, New, Approve, Reject, Cancel, Pay, Print, Postpone.
Checking your Malaysia visa status takes just a minute online. With your passport number and sticker number, you can confirm whether your application is received, approved, rejected, or ready for printing and no phone calls are needed.
How to check your Malaysia visa status
- Go to the official portal of the Immigration Department of Malaysia
- Enter your passport number exactly as shown.
- Enter your sticker number.
- Complete the captcha.
- Click Check to view your current status.
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What is the sticker number?
It’s the number printed on your Malaysia visa sticker/approval notice.
You can find it on the visa label in your passport or the eVisa approval email/PDF. If you applied via eNTRI, use the number on your approval slip. If you can’t locate it, contact your visa agent or the nearest Malaysian mission.
Status meanings and next steps
| Message | What it means | Next step |
| APPLICATION RECEIVED | Your application is in the queue and being processed. | No action needed. Re-check later. |
| NEW | The application has been received and is being processed by the Immigration Department of Malaysia. | No action needed. Re-check later. |
| APPROVE | Approved by Immigration |
Complete payment if prompted, then print/collect as instructed
|
| REJECT | The application was not approved. |
Review rejection reason (if shown). Consider reapplying after addressing issues or contacting support.
|
| CANCEL | Application canceled by Immigration. | Confirm if a new application is required. |
| PAY | Payment completed; ready to print stickers. |
Print as directed or collect from the designated center/mission.
|
| Stickers printed and ready to be collected. |
Bring your passport and required documents to collect.
|
|
| POSTPONE | Processing deferred. | Check back later or contact support for clarification. |
Common errors & how to fix them
- Record not found: Confirm passport/sticker numbers; remove spaces; try uppercase.
- Invalid sticker number: Check you’re using the visa sticker/approval slip number (not application ID from a different portal).
- Captcha failed: Refresh the captcha and re-enter carefully.
- Portal down/slow: Try again later or switch browser/device; use desktop if mobile fails.
- Name mismatch: Ensure passport details match your application exactly.
When to check again
- Most eVISA applications are processed within 2–7 working days.
- If you’re asked to upload additional documents, the processing clock resets to 2–7 working days from your latest successful upload.
- If your status remains unchanged after 7 working days from your last complete submission, contact MyVISA via the portal’s Live Chat (available 24/7) or reach out to your nearest Malaysian mission.
FAQs
Do I need to create an account to check the status?
No, passport/sticker number and captcha are enough.
Can someone else check on my behalf?
Yes, if they have your details, share only with trusted persons.
Is the sticker number the same as the application ID?
Not always; use the number on the visa sticker/approval/permit as instructed.
Can I travel if my status says “APPROVE” but not “PRINT”?
Wait until PRINT and collection instructions are completed.
