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Updated November 2022

The Absher platform is the leading platform for providing e-services that allows residents and citizens in the Kingdom of Saudi Arabia to access a range of government services online. The platform provides a wide range of services ranging from passport services, and traffic services, to civil affairs services, expatriate affairs services and more.

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Absher platform Saudi Arabia

The Absher platform in the Kingdom of Saudi Arabia allows you to access a range of government services online, without the need for an in-person visit to the government headquarters in the Kingdom.

Absher registration

Applicants can register on the Absher platform by following the steps given below:

  • Visit the Absher portal here.
  • Click on “Individuals”.
  • Set the language to “English” from the top of the webpage.
  • Click on “New Use?”
  • Fill in all the required details including, the “Iqama number/ID, mobile number, email address and required Account information.
  • Enter the “Image Code/Captcha” correctly.
  • Select the ” I agree to the Terms of Use and Privacy Policy”.
  • Click on “Next” to move on to the next page.
  • Enter the “Activation Code” sent to your registered mobile number.
  • Click on “Register” to complete the registration process.

Please note:

  • The Absher portal is only accessible to people in the KSA region. You cannot open it outside KSA.
  • Entering an invalid mobile number will result in user registration failure.
  • It is illegal to use someone else’s ID for registration.
  • Please avoid using your registered mobile number in any other account to avoid number cancellation.
  • The username cannot be edited or modified after the registration process has been completed.

Absher login

If you already have an account on the Absher platform you can simply login to the platform by following the steps given below:

  • Visit the Absher portal here.
  • Click on “Individuals”.
  • Set the language to “English” from the top of the webpage.
  • Go to the “Login” section on the left side of the webpage.
  • Enter your Account “Username/ID Number”
  • Enter your Account “Password”
  • Click on “Login” and you will be successfully logged into your Absher account.

Absher login – forgot your password?

In case, you forget the password for your Absher account, you can retrieve and login into your account by following the steps given below:

  • Visit the Absher portal here.
  • Click on “Individuals”.
  • Set the language to “English” from the top of the webpage.
  • Click on “Forgot Password?”
  • Enter your ID Number and registered Mobile Number
  • Enter the “Image Code” accurately.
  • Click on “Next”.
  • Enter the “Activation Code” sent to your registered mobile number.
  • Create a new password, and confirm your new password.
  • Click on “Ok” and the password for your account will be changed.
  • Now, follow the same login steps mentioned above to log into your Absher account with your new password.

Absher number change

There are two ways to change your mobile number on Absher:

Via the Absher Website

To use this method, you must have access to your registered mobile phone number. Follow the steps below:

  • Log in to your Absher account
  • Click on the ”3 dots” in the upper right corner of your screen.
  • Select “user information”
  • Click on “Edit”
  • Enter your “New Mobile Number
  • Click on “Save”
  • Enter the verification code.
  • Once you are complete, you will see a confirmation message “Your account information has been successfully updated“

Via the Absher self-service machine

In case you have lost your registered mobile number, you can follow this method to change your mobile number on Absher:

  1. Visit the nearest Absher self-service machine
  2. Select the English language
  3. Enter your ten-digit Iqama Number
  4. Select the “Update Mobile” option
  5. For verification, put your “Right Index Finger” on the Fingerprint Scanner
  6. Again, repeat the same with your “Left Index Finger”
  7. Enter your new mobile number
  8. Enter the OTP received on the new mobile number and Finish

Absher machine – offline portal

You can find Absher self-service registration machines all over Saudi Arabia. Please find the list here.

Absher platform services

The Absher platform provides a number of e-services in the Kingdom of Saudi Arabia, including passport services, traffic services, expatriate affairs services, civil affairs services, and more. Furthermore, the platform has also launched some new services.

You can find out the full list of the wide range of e-services provided by the KSA’s Absher platform here.

Passport services

Given below are some of the passport services provided by the Absher platform. You can find out the full list of “passport services” here.

Issuing the Saudi passport

This Absher service enables citizens to issue Saudi Arabian passports online. However, to avail this service, the citizen must be registered and activated on the Absher platform.

The service can be accessed through the Absher.sa portal by visiting My Service> Services> Passport> Issuing Saudi Passport. Find out the complete details about the service here.

Passport renewal

This Absher platform also enables Saudi Arabian citizens to renew their passports online. However, to avail this service, the citizen must be registered and activated on the Absher platform. The service can be accessed through the Absher.sa portal by visiting My Service> Services> Passports>Renew Saudi passport.

For more details regarding the passport renewal process in the KSA visit our article on Passport Renewal Saudi Arabia: How to Renew Your Passport in Saudi Arabia?

Passport Renewal Saudi Arabia: How to Renew Your Passport in Saudi Arabia?

Issuance of Saudi exit/re-entry visa

Both the employees and their dependents can apply for the Saudi exit/re-entry visa from the Absher platform.

For more details regarding the Saudi exit/re-entry visa visit our article on Saudi Exit/Re-Entry Visa 2022: Everything You Need to Know.

Saudi Exit/Re-Entry Visa 2022: Everything You Need to Know

Traffic services

Given below are some of the traffic services provided by the Absher platform. You can find out the full list of “traffic services” here.

Driving license renewal

This Absher service enables citizens and residents, registered and activated on the Absher platform, to renew their driving licenses online. The service can be accessed through the Absher.sa portal by visiting My Services > Services > Traffic > Driving License Renewal.

Find out more details about the service here.

Vehicles registration renewal

This Absher service enables citizens and residents of Saudi Arabia, to renew their vehicle registration online, without the need to make an in-person visit. The service can be accessed through the Absher.sa portal by visiting Vehicle Services > Services > Vehicles Registration Renewal.

Find out more details about the service here.

Dispute traffic violations

This Absher e-service allows disputing traffic violations registered by the General Department of Traffic, or any other authority authorized to apply the traffic system and its executive regulations.

The service can be accessed through the Absher.sa portal by visiting My Services > Services > Traffic > Dispute Traffic Violations. Find out more details about the service here.

New services

Given below are some of the new services launched by the Absher platform. You can find out the full list of “new services” here.

Absher reports

This Absher service enables citizens and residents to issue many reports( and review them online by the beneficiaries with the ID number and the report’s reference number). The service can be accessed through the Absher.sa portal by visiting My Services > Services > Public Services > Absher Instant Report.

Passport services for adoptive families – passport renewal

This Absher service enables a custodial individual to issue the passport for orphans online. The service can be accessed through the Absher.sa portal by visiting My Services > Services > Passport > Passport Services for Adoptive Families.

In this case, to issue a passport, the following conditions must be verified:

  • Availability of Wasel address registered in the Saudi postal systems in order to deliver the issued passport to it.
  • A passport can be issued for 5 years only if the beneficiary is under 21 years old.
  • Payment of all traffic violations logged against the applicant must be made.
  • Payment of passport issuance fee must be made.
  • The applicant must be present inside the Kingdom of Saudi Arabia.
  • The applicant must not have a passport.

National ID renewal

This Absher service enables citizens to renew or issue a replacement for their lost/damaged national ID card, online, without the need to visit the sector. The documents are delivered to the national address.

The service can be accessed through the Absher.sa portal by visiting My Services > Services > Civil Affairs>> National ID Services >> (Renewal), (Replacement for Damaged ID) or (Replacement for Lost ID). Find out more details about the service here.

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