DFA Appointment: What to Know About the Online Passport Application System

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Reviewed January 2024

Applying for a passport may, at times, get complicated. Applicants must prepare a number of required documents, head to the passport application office, and get in line with other applicants. Fortunately, the Department of Foreign Affairs (DFA) has established a system for those looking to obtain their Philippine passport by appointment, regardless of their current location.

Here is some information you need to know about the DFA passport appointment, including its procedure, costs, requirements, and more.

What is DFA passport appointment?

DFA passport appointment is a system launched by the DFA to ensure the most seamless and convenient passport application services for those who are eligible. Applicants are able to set up an appointment from any part of the world as long as there is a Philippine embassy or consulate providing passport for release services. The services available are new passport issuance, passport renewal, and loss of passport.

How to schedule a DFA appointment online?

You are required to secure your appointment online before visiting the nearest DFA satellite. Please follow the steps below to schedule the appointment:

• visit the DFA website (your slot will only be held by the system for a period of 20-30 minutes)
• choose the DFA office you wish to visit
• choose your preferred date and time
• fill out the form with all the necessary information
• select the intended service (new application, renewal, or loss of passport)
• pay the fees

Please note that the paid fees are non-refundable, so make sure you show up on the chosen date at the DFA office. If it is not possible for you to attend the appointment, you may request a reschedule.

What are the requirements of a DFA appointment?

Before your appointment at the DFA, there are some things need to prepare. After receiving the payment confirmation, you need to gather and bring the listed documents below on the appointment day, all printed on A4-sized paper:

For adult applicants:

• valid ID (original and photocopy)
• PSA-authenticated birth certificate on security paper
  • the Local Civil Registrar copy is required if the PSA birth certificate is unclear
• confirmed online appointment, proven by the copies of the eReceipt
• confirmed DFA passport application form
• marriage certificate (original) for women who want to use their spouse’s surname

For minor applicants:

• passport or any valid ID issued by the government of either parent with one photocopy
• PSA-authenticated birth certificate on security paper
  • the Local Civil Registrar copy is required if the PSA birth certificate is unclear
• confirmed online appointment, proven by the copies of the eReceipt
• confirmed DFA passport application form
• marriage certificate of parents if the child is accompanied by only one parent:
  • if the parents are not married, it is required to provide an Affidavit of Support and/or Consent. The mother should sign this document if she cannot attend during the application process.
  • authentication by the Philippine Embassy or Consulate is required for an Affidavit of Support and/or Consent executed outside the country.
• school ID or Certificate of Enrolment containing the applicant’s photo and the school’s dry seal (if applicable)

Additional papers

The DFA might ask for supplementary papers from applicants based on their situation or if the original documents submitted need to be completed. To check which specific cases require additional supporting materials, refer to the list provided by the DFA.

• birth certificate of the applicant was registered after the designated time.
• applicant lacks a copy of their birth certificate.
• applicant has gone through a divorce and desires to utilize her original surname.
• applicant’s birth certificate is incomplete.
• applicant holds citizenship in two countries.
• applicant is a Filipino citizen who went through the process of naturalization.
• applicant acquired Filipino nationality through the process of election.
• applicant has been awarded citizenship through a legislative act.

Other requirements

Applicants are advised to keep notes of the following requirements:

• minor applicants should present on the day of the appointment, accompanied by either parent or an authorized adult companion.
• all applicants should dress appropriately, and they are not allowed to wear soft lenses or earrings during data capture.

How can I reschedule my DFA appointment?

You can easily change your preferred date and time via the reschedule feature. You can view or reschedule your appointment by clicking view appointment. Your appointment code and email address are required to access this feature. Check your appointment code in the email sent by the system to your valid email address.

How much is the cost of the application?

The application fee depends on the type of services you choose. The type of services affects the duration of your passport issuance:

• regular service (12 business days processing) – PHP 950
• expedited service (7 business days processing) – PHP 1,200

You will also be charged a convenience fee of PHP 50 per transaction. The penalty cost for a lost or mutilated passport is PHP 350.

How long is the validity of a Philippine passport?

The validity of passports issued to Filipinos older than 18 years old is ten years. 5-year passports will only be issued for minor applicants.

How to apply for DFA passport renewal?

To renew your passport, schedule an appointment for renewal through the official DFA website, pay the processing fee of P950 or P1,200 for special processing, and bring all necessary documents to your scheduled appointment at DFA. Latecomers won’t be accommodated, so arrive 30 minutes ahead of time. Check your email for payment confirmation and copies of your application form and renewal checklist.

DFA appointment hotline

Several contact options are available for those seeking information about DFA appointments. To inquire about Passport, Authentication, and other Consular matters, you can contact their hotline at (02) 8651-9400. If you have Passport Appointment Concerns, you can contact them at (+63)2-8234-3488. Additionally, for further assistance with Passport, Authentication, and other Consular Inquiries, you can get in touch with the Client Concerns Unit at (+63)977-353-3942 (Globe) or (+63)961-567-9324 (Smart). Email inquiries are also welcome at [email protected] and [email protected].