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Reviewed November 2023

The KSA government has released a Hajj smart card, a card which facilitates all pilgrims during their Hajj pilgrimage. Read further to learn more about the Hajj smart card, how you can use it, and how you can obtain it.

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What is a Hajj smart card?

Launched in 2019, Hajj Smart Card is a facility to aid all pilgrims and make Hajj easier for them. It allows pilgrims to do contactless transactions and store their money in this e-wallet, which makes all transactions safer and easier in this post-pandemic era. Each pilgrim will be given a different color, red, green, yellow, or blue based on their stages of Hajj, and it also provides the guidance that they can follow for each stage of Hajj.

According to the ministry, there are two versions available for the smart card. The first version is a digital card accessible through the Nusuk application, providing extensive information about the pilgrims, such as their place of residence, health records, itinerary, and additional services.

On the other hand, the second version is a physical card that contains specific details like the pilgrim’s identity number, nationality, and the address of the pilgrimage company. It also includes a QR response code. Hajj workers can access all the pilgrim’s data through a designated app, allowing them to assist and guide the pilgrims whenever needed.

Furthermore, the ministry mentioned that the smart card offers a range of digital services, such as submitting complaints, evaluating services, and accessing a map that highlights important sites.

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All details about pilgrims are also included in the Hajj smart card, such as their registration number, the exact location of their accommodation, mobile phone number, and the ID number of their guide. Hajj smart card is also used to reduce the amount of illegal hajj.

How to get Hajj smart card?

You can get your Hajj smart card on the Shaheer app that you can download on Play Store or App Store.

How can I use my Hajj smart card?

The Hajj Smart Card is equipped with a scannable QR code that pilgrims can use to access the available services and amenities, including access to camps, transport, hotels, cashless payment terminals and ATMs, and identify crowded spots at the holy sites in Makkah and Madinah.

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