What is the KSA Visa platform?
KSA Visa is Saudi Arabia’s unified national visa platform, run by the Ministry of Foreign Affairs. It brings the entire visa journey — searching, applying, paying and tracking — into a single online destination at ksavisa.sa.
The Ministry of Foreign Affairs launched the platform at the Digital Government Forum in Riyadh on 19 December 2023, as part of Saudi Arabia’s Vision 2030 digital-transformation push. It currently operates as a beta version.
The platform works as a smart search engine that returns quick information on available visas. It also explains visa requirements and walks applicants through each step of the process.
What are the KSA Visa platform’s features?
The platform offers a step-by-step interface that guides applicants through the process. It sets out the different visa types, eligibility criteria and required documents in one place.
Each visitor gets a personal profile that stores their details, making repeat applications faster. Payments are handled online, removing the need for manual transactions.
Behind the scenes, KSA Visa connects more than 30 government ministries, authorities and private-sector entities, automating visa issuance and improving the visitor experience.
According to the Ministry of Foreign Affairs, the platform can issue eligible visas in as little as 60 seconds, compared with the previous processing time of around 48 hours.
What services does KSA Visa offer?
KSA Visa covers the full range of visa tasks in one portal. Its main services include:
- Applying for a visa: The platform handles applications across visa categories — Hajj, transit, visit (tourism or family), and work — with guidance tailored to each. You can start on the Explore Visa Options page.
- Business Login: A secure portal for government agencies and business-sector entities to manage visa applications, available via the business login page.
- Business Services: Tools for business travel, including applications, real-time tracking and dedicated business support.
- Diplomatic Missions Services: A dedicated channel for embassies and consulates handling diplomatic travel.
Checking your visa status
If you have applied through KSA Visa, you can track your application on the website. To check your status:
- visit the KSA Visa website
- click on “Track Application” at the top of the page
- enter your Application/Visa Number
- enter your ID Number — this can be an applicant/invitee passport number, or an inviter’s Saudi national ID, iqama ID, or commercial registration number
- click “Track My Application” to see your status
What visa types are available on KSA Visa?
The platform’s guide covers each visa category, with quick insights into eligibility, required documents and processing times.
Visit
A Saudi visit visa lets travelers cover one or more of the following purposes during a single visit:
- tourism
- family and friends
- medical
- Umrah
- business
Transit
A Saudi transit visa lets travelers pass briefly through the Kingdom on the way to another destination. The categories are:
- sea transit visa
- land transit visa
- air transit visa
For full details, see our dedicated guide to the Saudi transit visa.
Work
A Saudi work visa allows individuals to work legally within the Kingdom. The categories are:
- seasonal work visa
- temporary work visa
- permanent work visa
Hajj
The Hajj visa is the document pilgrims need to perform Hajj, and it is available only during the Hajj season.
Other visa types
The platform also covers a range of other visa types and services, including:
- electronic visa waiver
- residency
- escort
- diplomatic visa
- special visa
- missions and organizations visit
- education visa
- transport of goods
- re-entry visa extension
- ratify applications
For more, see the Explore Visa Options page.
What is the KSA Visa contact number?
For help with your application, you can reach KSA Visa support through the following official channels:
- Call center (within Saudi Arabia): 920011114 — available 24/7
- From outside the Kingdom: +966 920011114 — available 24/7
- Email: [email protected] — Sunday to Thursday, 08:00 to 17:00 (GMT +3), with a response time of one business day
You can also submit an enquiry through the contact form on the KSA Visa Contact Us page.
Sources
- Saudi National Portal (my.gov.sa) — Ministry of Foreign Affairs launches the unified ‘KSA VISA’ platform
- KSA Visa — Official platform homepage
- KSA Visa — Contact Us page (support channels and hours)
- KSA Visa — Explore Visa Options
- Saudi Press Agency — Ministry of Foreign Affairs Launches Unified National Visa ‘KSA VISA’ Platform
- Arab News — Saudi Arabia unveils unified national visa-application platform
- Saudi Gazette — Saudi Arabia launches unified visa platform ‘KSA Visa’
Disclaimer: Wego strives to ensure all information presented in this article is accurate and up to date at the time of publication. Travel policies, prices, visa requirements, and conditions can change rapidly. We strongly recommend verifying critical details with official sources before making travel decisions. Wego does not accept liability for any inaccuracies, oversights, or changes that may occur after publication.

