NADRA tracking lets you check where your Pakistani ID application has reached, whether that is a CNIC, NICOP, POC or a family registration certificate, using the Tracking ID issued when you applied. Three official channels work as of August 2026: an SMS to 8400, the Pak ID portal or PakID app, and NADRA’s 24/7 helpline.
How to check your NADRA Pak ID application status online
SMS to 8400 is the quickest of the three, while the Pak ID portal shows the most detail.
| Method | Where | What you need |
|---|---|---|
| SMS to 8400 | Any Pakistani mobile number | Your NADRA Tracking ID |
| Pak ID portal / PakID app | id.nadra.gov.pk or the PakID app (listed as Pak Identity) | Pak ID login + Tracking ID |
| NADRA helpline (24/7) | 1777 in Pakistan, +92 51 111 786 100 overseas | Your NADRA Tracking ID |
Your Tracking ID is not your CNIC number, which is the 13-digit number printed on the card itself. If your card has expired or gone missing rather than being stuck in processing, start with CNIC renewal or a reprint for a lost or stolen CNIC instead.
What you’ll need
- Your NADRA Tracking ID number (from your application receipt or confirmation SMS/email)
- A Pak ID account (for online portal or app tracking)
Track by SMS (8400), the fastest method
SMS tracking works on any major Pakistani mobile network and needs no login. Note that 8400 only works from Pakistani mobile numbers, including Pakistani SIMs on roaming.
- Open your phone’s messaging app.
- Type only your application Tracking ID, with no spaces, words or hyphens.
- Send it to 8400.
- You’ll receive a status message from NADRA, usually within a few seconds.
The 8400 SMS service is a paid shortcode, so standard NADRA SMS charges apply per message.
Track online via the Pak ID portal or PakID app
The Pak ID portal gives the most detailed view of your application. Use it if you originally applied through Pak ID online or the PakID mobile app (listed as Pak Identity on the App Store and Google Play), which shows application tracking in its dashboard.
- Go to the Pak ID portal, or open the PakID app.
- Sign in and accept the terms.
- Select CNIC/NICOP and then select “Apply Now”.
- Open Existing Applications.
- Choose your Tracking ID to view current status and details.
Track applications submitted via a foreign mission
NADRA removed the public PAK ID Tracking page when it relaunched its website in 2026, so ignore any guide that sends you to nadra.gov.pk/pak-id-tracking. A mission application can be tracked in three ways:
- Through the Pak ID portal or PakID app, if you applied online or have a Pak ID account.
- By calling NADRA’s 24/7 call centre on +92 51 111 786 100 with your Tracking ID.
- By contacting the embassy or consulate where you submitted your application.
Pakistanis working across the Gulf often apply through a foreign mission. Get the document in hand before you fly, because immigration checks at Pakistan’s airports require a valid CNIC or NICOP at departure.
What your CNIC tracking status means
NADRA shows your application moving through a fixed set of stages. Here is what each status means. You can also tap any stage in the tracking assistant above for what to do if your application is stuck there.
- In process: Your application has been received and is in the queue.
- Verification: Documents and biometrics are being verified. If your application stalls at this stage, a NADRA biometric verification confirms your fingerprints and photo are on file correctly.
- Printing: Your card is being printed.
- Dispatched: Your card has been sent to your address or mission.
- Ready for collection: Collect as instructed in your status message.
Troubleshooting your NADRA tracking
Most tracking problems come down to a mistyped Tracking ID or a very new application. Try these fixes first.
- “Invalid Tracking ID”: Remove spaces and hyphens, then try again, or paste the ID into the tracking assistant above and it will clean the format for you. Confirm the ID from your receipt or email.
- Portal captcha not loading: Reload the code on the Pak ID login page, switch networks, or try a different browser.
- No record found / very new application: Tracking can take 24–48 hours to update after biometrics, so check again later.
- SMS not delivered: Ensure you’re texting 8400 from a Pakistani mobile number, check roaming and SMS permissions, then retry.
When to contact NADRA
Contact NADRA support if tracking can’t resolve your issue. Call +92 51 111 786 100, dial 1777 from a Pakistani mobile, or email [email protected] if:
- Your status hasn’t changed for an extended period.
- Your personal details appear incorrect.
- You’ve lost your Tracking ID and cannot recover it via Pak ID.
Frequently Asked Questions
What is the NADRA Tracking ID and where do I find it?
The NADRA (Pak ID) Tracking ID is the unique reference number issued when you submit your application, printed on your receipt or sent by confirmation SMS/email. It is different from your CNIC number, which is the 13-digit number printed on the identity card itself.
Can I track without logging in?
Yes, but only by SMS. Text your Tracking ID to 8400 from any Pakistani mobile number, with no Pak ID login required. It is now the only channel that works without an account.
Is there still a NADRA tracking website where I enter my Tracking ID?
No. The public PAK ID Tracking page at nadra.gov.pk/pak-id-tracking no longer exists after NADRA’s 2026 website relaunch. Online tracking now happens inside the Pak ID portal (id.nadra.gov.pk) or the PakID app, both of which require signing in.
Can someone else check my status for me?
Only if you share your Tracking ID. NADRA has warned citizens not to post Tracking IDs in public comment sections or on social media, so share it only with people you trust.
I applied at a foreign mission, do I track differently?
Yes. Track through the Pak ID portal or PakID app if you have an account, call NADRA’s 24/7 line on +92 51 111 786 100 with your Tracking ID, or ask the embassy or consulate where you applied.
I lost my Tracking ID. What now?
Check your receipt or confirmation email/SMS first. If you still cannot find it, contact NADRA support on +92 51 111 786 100 (or dial 1777 from a Pakistani mobile) for help recovering it.
Sources
- NADRA: Customer Support (24/7 call centre 1777, application status)
- NADRA: About PakID (application tracking in the app)
- NADRA: Pak ID portal sign-in
- NADRA: Frequently Asked Questions
- PakID app on the App Store (Pak Identity)
- PakID app on Google Play (Pak Identity)
Note: NADRA’s earlier PAK ID Tracking and SMS Services pages were removed in the 2026 website relaunch, so they are no longer cited here.
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