This article has been reviewed by Wego’s editorial team to ensure that the content is up to date & accurate.
Updated August 2024
Following a successful Hajj season, the Kingdom of Saudi Arabia continues to streamline its Hajj visa and registration procedures in a bid to attract Muslim pilgrims from all corners of the world. The Nusuk Hajj platform has been one such step towards ensuring that devotees get a smooth, memorable experience, right from making the reservations to actually performing the holy rituals.
Continue reading on Wego for further insights into the Nusuk Hajj platform.
Table of Contents
What is Nusuk Hajj platform?
Saudi Arabia launched the Nusuk Hajj platform last year to simplify the arrival procedure for pilgrims from more than 50 countries, including the USA, UK, Australia, and Europe, and enrich their religious and cultural experience in the Kingdom. The platform was introduced during the LEAP24 conference.
In its first phase, the platform offered e-guides, interactive maps, health and information services, information on offers and events, etc., for pilgrims wishing to perform the holy Hajj ritual. It is available in seven different languages: Arabic, English, Spanish, Portuguese, French, Italian, and German.
Since the second phase, pilgrims from eligible countries can choose services, including accommodation, flight, and transportation. More on this will be explained below.
Book cheap flights to Saudi Arabia
Nusuk Hajj platform registration
To create a new account on the Nusuk app, follow these steps:
- Select your country or residence
- Confirm your selected country of residence
- Enter your email address
- Read the terms and conditions, then check the box to indicate that you have read and agree
- Proceed to create an account by filling out the OTP verification.
Nusuk Hajj platform login
To use the service provided by the Nusuk Hajj platform, you must first log in to your account. Follow the steps below to access your account:
- Go to Nusuk Hajj website
- Click on the “Log in” button at the upper corner of the page
- Enter your registered email address
- Enter your password
- Click “Login”
Eligible countries
Pilgrims from the following countries are allowed to use the Nusuk Hajj platform:
- American Samoa
- Andorra
- Anguilla
- Antigua and Barbuda
- Argentina
- Armenia
- Aruba
- Austria
- Australia
- Bahamas
- Barbados
- Belize
- Bermuda
- Belgium
- Belarus
- Bolivia
- Botswana
- Brazil
- British Virgin Islands
- Bulgaria
- Canada
- Cayman Islands
- Chile
- Colombia
- Costa Rica
- Cocos-Keeling Islands
- Cook Islands
- Croatia
- Cuba
- Cyprus
- Czechia
- Denmark
- Dominican
- Dominican Republic
- Ecuador
- Estonia
- El Salvador
- Falkland Islands
- Faeroe Islands
- Fiji
- Finland
- France
- French Guiana
- French Polynesia
- Germany
- Georgia
- Gibraltar
- Grenada
- Greece
- Greenland
- Guam
- Guadeloupe
- Guatemala
- Guyana
- Haiti
- Honduras
- Hong kong
- Hungary
- Iceland
- Ireland
- Italy
- Jamaica
- Japan
- Kiribati
- Latvia
- Lesotho
- Lithuania
- Liechtenstein
- Luxembourg
- Marshal Islands
- Malta
- Martinique
- Mayotte Island
- Mexico
- Micronesia
- Montserrat
- Moldavia
- Monaco
- Netherlands
- New Caledonia
- New Zealand
- Nicaragua
- Niue
- Norfolk Island
- Northern Marianas Islands
- Norway
- Panama
- Papua New Guinea
- Paraguay
- Peru
- Poland
- Portugal
- Puerto Rico
- Reunion
- Romania
- Salvador
- San Marino
- Serbia
- Seychelles
- Slovakia
- Slovenia
- Spain
- St. Helena
- St. Kitts/Navis
- St. Lucia
- St. Pierre, Miquelon
- St. Vincent, Grenadines
- Solomon Islands
- South Korea
- Suriname
- Swaziland
- Sweden
- Switzerland
- Taiwan
- Tokelau
- Tonga Islands
- Tuvalu
- Trinidad and Tobago
- Turks and Caicos Islands
- Ukraine
- United Kingdom
- United States of America
- US Virgin Islands
- Uruguay
- Venezuela
- Vanuatu
- Wallis and Futuna Islands
- Western Samoa
Available services
Pilgrims who wish to visit Saudi Arabia and perform the Hajj can use the Nusuk Hajj platform for the following services.
- Flight bookings
- Accommodation for Makkah and Madinah
- Transportation
- Catering
- Tour guides
- Guidance and support during Hajj
- Document validation for visas
The platform also allows pilgrims to pay for the services they choose digitally and securely.
Nusuk Hajj registration
Pilgrims from eligible countries can log in and book their entire Hajj package, including accommodation, transport, and Hajj appointment, through the Nusuk Hajj platform. Here are the registration steps:
- Visit the Nusuk Hajj platform
- If you already have an account on the platform, log in here. If you’re using the platform for the first time, you must create an account first. To create an account:
- Select your nationality (must be from one of the eligible countries) and country of residence from the dropdown
- Fill in your basic details such as name, birth date, gender, contact number, email address, and set a password
- Set a password for your account
- Agree to the terms and conditions of registration
- Enter the OTP sent to your email to complete the account registration process.
- Once logged into your account, complete the rest of your profile
- Type in details of your passport and residence ID
- Attach copies of your passport, residence ID, and personal photo
- If you plan to travel with any companion, enter their details to add them to your registration
After successfully registering with the platform, you’ll receive a confirmation email and future updates on your registered email address.
Nusuk Hajj package price
The Nusuk platform features three distinct partner types: Basic, Economy, and VIP. The complete list is on the dedicated official page, where you can directly connect with them. Below is information about a selection of partners.
Please note: To give readers an idea, the partners for the past Hajj seasons are mentioned below. This information will be updated if there are any changes for the Hajj season 2025.
Basic
Here are a few partners in the Basic category:
Golden Sky Co Ltd
Golden Sky Co Ltd offers a comprehensive package for your pilgrimage needs, including airport reception, visa, insurance, and a 5-night stay in Makkah.
Included:
- Visa
- Accommodation in a quad hotel room
- Group transportation to and from the airport
- Visa insurance
Excluded:
- Flight tickets
- Meals
Price: 780 SAR per person (VAT excluded)
Muhrat Bakkah For Hajj, Umrah and Tourist Service Est.
Muhrat Bakkah offers comprehensive hajj and umrah packages for varying periods during Ramadan. Accommodations are available in Makkah for 29, 15, or 10 nights and in Madinah for 5 nights. Maximum group sizes: 4, 8, 16, and 34.
Included:
- Visa
- Airport reception
- Accommodation in Makkah (quad room) and Madinah (triple room with extra bed)
- Medical insurance
Excluded:
- Transportation
- Flights
- Sea/land travel
- Meals
- Personal expenses
Price: 2750 SAR per person (VAT included)
Economy
Here are a few partners in the Economy category:
Dar AlManasek
Introducing Dar AlManasek’s economic package designed to ease the journey for Muslims worldwide. Enjoy a visa, insurance, and 5-night accommodation in a budget Makkah hotel conveniently located within 2 km of the Haram.
Included:
- Visa
- Quadruple room in a budget hotel
- Airport reception
- Bus transportation
- Medical insurance
Price: 840 SAR per person (VAT excluded)
Bright for Umrah
Discover Bright for Umrah, the ultimate program offering visa, accommodation, and transportation. For smooth arrangements, group bookings require a minimum of 4 people and reservations made at least 15 days in advance.
Included:
- Visa
- Quad room accommodation
- Group airport transportation
- Comprehensive insurance
- Selected hotel transportation to Haram.
Excluded:
- Flight tickets
- Meals
- Personal expenses
Price: 750 SAR per person (VAT included)
VIP
Here are a few partners in the VIP category
Basma Emaar Group
Introducing Basma Emaar Group’s VIP Umrah Package, featuring visa, comprehensive insurance, 5-night accommodation in a luxury Makkah hotel, and a limited-time transportation offer.
Included:
- Visa
- Special hotel room accommodation
- VIP airport transportation
- Comprehensive insurance.
Excluded:
- Flight tickets
- Meals
Price: 6500 SAR per person (VAT excluded)
Almatar’s Package
Included:
- Private transfers between Jeddah and Makkah airports via car
- 3-night stay at 5-star Anjum Makkah Hotel
- Daily breakfast
- Quadruple room accommodation
- Transportation
Excluded:
- Entrance visa
- Personal expenses like laundry, telephone, mini bar, etc.
- Airport reception
- Insurance
Price: 875 SAR per person (VAT included)
Purchasing your Hajj package/price
The average prices are unknown, but for Saudi citizens, the cheapest package for last Hajj season was SAR 4,099, while the most expensive package cost SAR 13,265. The packages for foreign pilgrims usually tend to be slightly more expensive than those for local pilgrims.
We will update this article as and when further price details become available.
Performing Hajj without a package
Unfortunately, it is not possible to perform the Hajj without a package.
To perform the Hajj, you will need a Hajj visa, which you must obtain by booking a Hajj package, including accommodation and transport services.
Nusuk Hajj customer service & phone number
If you need further assistance in using the Nusuk Hajj platform, you can contact the customer service that is provided below:
- Email: [email protected]
- Phone number: 966 9200 31201
