Following a successful Hajj season, the Kingdom of Saudi Arabia continues to streamline its Hajj visa and registration procedures in a bid to attract Muslim pilgrims from all corners of the world. The Nusuk Hajj platform has been one such step towards ensuring that devotees get a smooth, memorable experience, right from making the reservations to actually performing the holy rituals.
What Is the Nusuk Hajj Platform?
Saudi Arabia launched the Nusuk Hajj platform, its official digital portal for Hajj. It serves pilgrims from over 126 countries, including the USA, UK, Australia, and across Europe.
The platform is available in seven languages: Arabic, English, Spanish, Portuguese, French, Italian, and German.
Through Nusuk, pilgrims can browse and compare Hajj packages, book accommodation, flights, and transportation, and arrange catering and guided services. They can also complete their visa process—all in one place.
Eligible Countries
The Nusuk Hajj platform now serves pilgrims from over 126 countries. You can view the full and up-to-date list on the official Serviced Countries page on the Nusuk website, as the list is updated each season. Countries currently include (but are not limited to):
- American Samoa
- Andorra
- Anguilla
- Antigua and Barbuda
- Argentina
- Armenia
- Aruba
- Australia
- Austria
- Bahamas
- Barbados
- Belgium
- Belize
- Bermuda
- Bolivia
- Botswana
- Brazil
- British Virgin Islands
- Bulgaria
- Canada
- Cayman Islands
- Chile
- Colombia
- Cook Islands
- Costa Rica
- Croatia
- Cuba
- Cyprus
- Czech Republic
- Denmark
- Dominica
- Dominican Republic
- Ecuador
- Estonia
- Eswatini (Swaziland)
- Faeroe Islands
- Falkland Islands
- Fiji
- Finland
- France
- French Guiana
- French Polynesia
- Georgia
- Germany
- Gibraltar
- Greece
- Greenland
- Grenada
- Guadeloupe
- Guam
- Guatemala
- Guyana
- Haiti
- Honduras
- Hungary
- Iceland
- Ireland
- Italy
- Jamaica
- Japan
- Kiribati
- Latvia
- Lesotho
- Liechtenstein
- Lithuania
- Luxembourg
- Malta
- Marshall Islands
- Martinique
- Mayotte Island
- Mexico
- Micronesia
- Moldavia
- Monaco
- Montserrat
- Netherlands
- New Caledonia
- New Zealand
- Nicaragua
- Niue
- Northern Marianas Islands
- Norway
- Panama
- Papua New Guinea
- Paraguay
- Peru
- Poland
- Portugal
- Puerto Rico
- Romania
- Réunion Island
- Saint Kitts and Nevis
- Saint Lucia
- Saint Pierre and Miquelon
- Saint Vincent and the Grenadines
- El Salvador
- San Marino
- Serbia
- Seychelles
- Slovakia
- Slovenia
- Solomon Islands
- South Korea
- Spain
- St. Helena
- Suriname
- Sweden
- Switzerland
- Tokelau
- Tonga Islands
- Trinidad and Tobago
- Turks and Caicos Islands
- Tuvalu
- US Virgin Islands
- Ukraine
- United Kingdom
- United States of America
- Uruguay
- Vanuatu
- Venezuela
- Wallis and Futuna Islands
- Western Samoa
Pilgrims from countries not on this list must apply through their country’s official Hajj mission or ministry.
Available Services
Pilgrims who wish to visit Saudi Arabia and perform the Hajj can use the Nusuk Hajj platform for the following services:
- Flight bookings
- Accommodation in Makkah and Madinah
- Transportation between cities and holy sites
- Catering
- Tour guides
- Guidance and support during Hajj
- Document validation for visas
The platform also allows pilgrims to pay for their chosen services digitally and securely through the Nusuk E-Wallet, which supports instalment-based deposits.
Nusuk Hajj Registration
Pilgrims from eligible countries can log in and book their entire Hajj package — including accommodation, transport, and Hajj appointment — through the Nusuk Hajj platform. Here are the registration steps:
- Visit the Nusuk Hajj platform
- If you already have an account, log in here. First-time users must create an account by:
- Selecting your nationality and country of residence from the dropdown
- Filling in your basic details: name, date of birth, gender, contact number, and email address
- Setting a password for your account
- Agreeing to the terms and conditions
- Entering the OTP sent to your email to complete registration
- Once logged in, complete the rest of your profile:
- Enter your passport and residence ID details
- Upload copies of your passport, residence ID, and a personal photo
- Add any companions you plan to travel with (up to 7 family members can be added to a single account)
After successfully registering, you will receive a confirmation email and future updates to your registered email address.
Nusuk Hajj Packages for 2026 (1447 AH)
For the Hajj 1447 AH (2026) season, the Nusuk platform offers three main package types tailored to different preferences and budgets:
| Package Type | Description | Min. Duration |
|---|---|---|
| Shifting | Accommodation close to the Sacred Mashair during Hajj, plus a second accommodation in Makkah before or after | 14 days |
| Non-Shifting | Single accommodation in Makkah throughout the entire stay, including during Hajj rituals at the Sacred Mashair | 10 days |
| Mashair | Covers only the core Hajj ritual days at the Sacred Mashair sites | 6 days |
All packages include visa issuance, accommodation, transportation, and guidance. All-Inclusive packages additionally cover flights, catering between cities, and full Mashair services.
For the 2026 season, Nusuk introduced a Package Preference Phase, allowing pilgrims to review, compare, and shortlist up to five packages before the payment window opens. Each authorised service provider has a fixed quota of visas tied directly to their packages — if a package is visible on the platform, a visa is guaranteed with it.
Hajj 2026 is expected to take place from approximately 25–29 May 2026 (8–12 Dhul Hijjah 1447 AH), with the Day of Arafah on 26 May. Final dates are subject to moon-sighting confirmation by Saudi authorities.
Nusuk Card: Mandatory for Hajj 2026
A key requirement for Hajj 2026 is the Nusuk Card — a mandatory smart ID that every registered pilgrim must carry throughout their pilgrimage, from arrival to departure. Without it, entry into Makkah, the Masjid al-Haram, and the holy sites will not be permitted.
The Nusuk Card stores the pilgrim’s personal information, medical records, and accommodation details in a single document. It also organises group transfers across the holy sites and links each pilgrim to their assigned service provider.
The card is available as a physical card issued by the service provider, or digitally through the Nusuk App (for all pilgrims) and the Tawakkalna App (for domestic pilgrims within Saudi Arabia).
Nusuk Hajj Customer Service & Contact
If you need assistance using the Nusuk Hajj platform, you can reach their customer service through the following:
- Phone: +966 920 002 814
- Email: [email protected]
- FAQ: hajj.nusuk.sa/FAQ
Sources
- Nusuk Hajj — Official Platform
- Nusuk Hajj — Serviced Countries
- Nusuk Hajj — Packages & Categories
- Nusuk Hajj — FAQ
- Saudi Ministry of Hajj and Umrah — Nusuk Card
- Gulf News — Nusuk Card for Hajj 2026
- Al Arabiya — Hajj 2026 Package Preference Phase
- Saudi Ministry of Hajj and Umrah — Hajj 1447 Registration Open
- Nusuk Hajj on X — Customer Service Contact
Disclaimer: Wego strives to ensure all information presented in this article is accurate and up to date at the time of publication. Travel policies, prices, visa requirements, and conditions can change rapidly. We strongly recommend verifying critical details with official sources before making travel decisions. Wego does not accept liability for any inaccuracies, oversights, or changes that may occur after publication.
